Pine Clough Resort Vagamon

I had a deeply disappointing experience at Pine Clough Vagamon. First of all, the rooms were very poorly maintained. The quilt had dust and stain marks on it and the blanket was poorly cleaned and dirty. The curtain had stains on it, and the walls wasn’t clean. And also they have a very untrained staff. When I asked them to clean the room, they didn’t clean. This is my first experience like this. And also even the dishes weren’t tasty, and also they had a very limited menu. Even the toiletries were limited. They didn’t even have a dental kit on site, and even the shower was broken. Overall, I had a very bad experience. I never recommend this hotel to others.

We recently had the pleasure of staying at Pine Clough Resorts, Vagamon for a day and night, and it turned out to be a truly memorable experience. The stay was very comfortable, with rooms and bathrooms maintained to an exceptional level of cleanliness and hygiene. The staff were courteous, attentive, and always prompt in their service, which made our stay even more pleasant. One of the highlights was the pool, which was well-maintained and enjoyable for both adults and kids. Since it was the time of Vishu, we also got to enjoy a beautiful campfire evening with sparklers, adding a festive charm to the entire experience. The food was excellent throughout our stay, and the complimentary breakfast was especially delicious with a good variety. We were two families traveling together and had booked the family suite, which included two bedrooms and a hall. The space was well-designed and comfortable, with an extra bed arranged for the kids, making it perfect for a family getaway. Overall, everything about the stay was wonderful, and we would definitely recommend Pine Clough Resorts to anyone visiting Vagamon.

The room was spacious and generally clean, which made the stay somewhat comfortable. Basic amenities like a dental kit and shaving kit were provided, which was a good addition. The restaurant staff were polite and helpful, and their service was noticeably better compared to the rest of the hotel staff. The swimming pool was good and the water looked clean and well maintained. One of the best aspects of the property was the amazing view from the hotel, which added charm to the stay. However, the hotel is advertised as a 5 star property, but in reality it feels more like a cottage or lodge setup and does not meet the expected standards. Most of the staff appeared unprofessional and the overall management seemed weak. The road leading to the hotel is uneven for a short stretch. It is manageable with normal vehicles but may be difficult for a fully loaded sedan. There is no lift in the building and the staircase is extremely steep, which makes it difficult for elderly people, children, pregnant women or anyone with health issues. It is surprising how such a structure received approval. The room also did not have a television, which is quite unexpected for a property claiming to be of such a high category. The toilet exhaust in our room was not working. After informing the staff and waiting for about 45 minutes, they opened another room next to ours which had just been vacated. Shockingly, that room had a foul smell and the toilet was still uncleaned. Their audacity in offering such an unclean room to guests was quite unacceptable. Around 8 to 10 stray dogs were roaming around the property and even sleeping under our car and on the steps. At times they blocked the restaurant entrance and their fur was seen on the restaurant carpets. The complimentary breakfast was another disappointment as only idly and pooris were available and it was not even buffet style, which made it feel very limited and not worth the price. Some nearby areas also appeared deforested, which affected the overall ambience slightly.

I stayed at Pine Clough Resort in the last week of December. The resort’s location is excellent, offering stunning views of the surrounding tea estates. The service was commendable, with staff maintaining a courteous and helpful attitude throughout the stay. However, the food quality was average, and the buffet spread was quite limited. Enhancing the variety and taste of the dishes would significantly improve the overall dining experience. Despite this, it was a pleasant and enjoyable stay at Pine Clough Resort, complemented by its beautiful setting and good service.

We had a wonderful experience with family at this mountain-side Pine Clough Vagamon resort. The location is simply breathtaking, surrounded by greenery and serene views of the hills. The atmosphere was calm and refreshing, making it a perfect escape from the busy life of The rooms were spacious, clean, and well-maintained with all the necessary amenities for a comfortable stay. The staff were courteous, attentive, and always ready to help, which made the stay even more pleasant. The food taste can be improved. . Overall, it was a relaxing and memorable stay.